Privacy Policy
This Privacy Policy describes how ironvexgear (“we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our site, we may collect the following types of information:
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Personal Information: Name, email address, shipping and billing address, phone number, and payment information.
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Usage Data: IP address, browser type, device information, and interaction data (pages visited, time spent).
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Cookies: We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic.
2. How We Use Your Information
We use the information we collect to:
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Process and fulfill your orders, including shipping and order confirmations.
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Communicate with you and provide customer support.
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Screen orders for potential risk or fraud.
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Provide you with information or advertising relating to our products (with your consent).
3. Sharing Your Information
We share your personal information with trusted third-party service providers to help us operate our store:
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Shopify: We use Shopify to power our online store.
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Payment Processors: Such as PayPal or Stripe, to securely process payments.
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Shipping Partners: To deliver your orders from our fulfillment center.
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Analytics & Marketing: Such as Google Analytics and Google Ads, to understand how customers use the site.
4. Behavioral Advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
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You can opt-out of targeted advertising by visiting the Digital Advertising Alliance’s opt-out portal.
5. Your Rights (GDPR & CCPA)
If you are a resident of the European Economic Area (EEA) or California, you have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us at support@ironvexgear.com.
6. Data Security & Retention
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Security: We implement a variety of security measures, including SSL encryption, to maintain the safety of your personal information. Payment transactions are processed through secure gateway providers and are not stored on our servers.
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Retention: We will maintain your order information for our records unless and until you ask us to delete this information.
7. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices of such other sites and encourage you to read their privacy statements.
8. Changes to This Policy
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@ironvexgear.com
Phone: +85292645491
Address: FLAT A516 5/F EFFICIENCY HOUSE, 35 TAI YAU STREET, SAN PO KONG, KOWLOON, HONG KONG